Accountability

Donation terms and refunds

How designated gifts, receipts, transaction errors and refunds would be handled.

Illustrative review: 30 June 2026Demo policy
Illustrative policy

This demonstration site does not process contributions. The terms below show the intended document structure.

Designated and unrestricted gifts

A live policy would explain whether a contribution is restricted to one programme or may be applied where need is greatest.

Receipts and errors

A live policy would state receipt timing, payment-reference requirements and how to report an incorrect transaction.

  • Refund window
  • Refund decision owner